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Customer Feedback
 

Here at Pro Digital Photos we are always striving to keep our customers happy. 
If you have a positive experience with us, please let us know and we'll post it here for others to read.

Let us know what you think, Send us your comments

 
     
 
     
 
 
 
  • You printed some pictures for me that Skye Johansen took of my girls. i have never been so impressed! wow! they are perfection! and i loved your store. ADORABLE! thank you! :) I will be coming back for sure!
    -Heather
     6/9/11
     
  • I just did business with Pro Digital for the first time and had an awesome experience! Amber, who is an employee, provided excellent customer service and was extremely helpful. She even delivered my invitations to me on her way home from work faster than I expected them to be done. I had shopped around to several different businesses before checking out Pro Digital and the other businesses didn't even compare to the quality, price and customer service that I received at Pro Digital. I can tell that amber definitely enjoys her job and I will be doing business there again as well as telling my friends and family about Pro Digital!
    -Cydney
     6/5/11
     
  • I just got my 5x5 trifolds back and my disk labels and they look awesome!!! Thank you to everyone at Pro Digital who took the time to make my order look PERFECT!!!
    -Ashley
     5/26/11
     
  • Received our order on Saturday! We love them & have received so many compliments. Linda did a great custom design for us; accordion card on pearl linen paper with UV coating.....so happy!
    -Tammy
     5/19/11
     
  • Happy bdays!! I got my first ever order from Prodigital, and OMG!! I got accordion cards and I couldn't be happier!! They look great!! Thank you to all of you!!!
    -Missy
     5/11/11
     
  • Hey there.. Just wanted to let you know that I just love everyone that works at your store! They have all been lifesavers for me at one point or another... Chris, Amber and the new girl are just awesome! The new girl caught something on the CD covers I had printed today and I am so glad she called me to fix it. I have been so happy with you guys! Thanks so much!
    -Maria
     5/5/11
     
  • Got my 12x12 tiles and magnets today and they are amazing. Fast service, exceptional quality; thank you for making the whole process so easy!
    -Heather
     4/29/11
     
  • Received my wedding announcement proof yesterday, LOVE IT!
    -Shari
     4/26/11
     
  • Just received my order from you...the cards are fantastic! :) Thank you. I will definitely be ordering more from you.
    -Liz
     3/14/11
     
  • We absolutely love our bedroom wall display... :) Thanks for doing such a great job with the prints!
    -Stephanie
     3/14/11
     
  • Thanks everyone for always coming through for me *brilliantly* ~ I love your work!
    -Junelle
     3/14/11
     
  • Thank you so much Pro Digital for the awesome deal today! My friends and I were able to get some much needed printing done. I can't wait to get my cute announcements and canvas! Thank you again! You all are the best!
    -Angela
     2/18/11
     
  • Love, Love, Love, the canvas. Thank you thank you. Your color is AMAZINGLY wonderful! I will be doing more!
    -Mindy
     2/18/11
     
  • You guys are awesome. This is the second project this month that you've printed for me. I'm willing to make the drive from SLC because you do such a good job.
    -Jon
     2/10/11
     
  • I just want to say how wonderful your company is to work with and how great your products are!! I received my invitations last week and they were absolutely perfect!! I will be definitely recommending you to others! Thanks so much!
    -Noel
     12/16/10
     
  • I wanted to thank you for always providing excellent products as well as amazing customer service. I have ordered several different products from pro-digital throughout the past few years and every time the finished product far exceeds my expectations!! I have recently had several phone calls from friends and family (and even someone I didn’t know!) wanting to know where I had my Christmas cards printed, and I happily referred them to you. Thank you for everything!!
    -Tonya
     12/14/10
     
  • Thank you so much. You guys do such a great job and are so fast and efficient and I really appreciate it. I love using you guys for all of my printing needs and will refer you guys to anyone. I will be back soon to purchase Christmas cards and some canvas prints. Thanks again.
    -Amanda
     11/01/10
     
  • We received the photo book and the book is wonderful. The clarity of the photos and quality of the book exceed our expectations. Thanks for your focus on customer satisfaction and quality product.
    -Rich
     10/19/10
     
  • Thank you so much for the invitations. They turned out perfect and your service was very quick. We love them!
    -Megan
     Hillsboro, OR
     9/24/10
     
  • Thank you for delivering our wedding thank you notes to our house and for adding some extra too! I have loved working with your business and will definitely use you again in the upcoming years!!  Thank you very much!
    -Breana
     Orem, UT
     9/23/10
     
  • I just wanted to thank you for the next day delivery (to my doorstep!) of my online photo purchase. I don't know if I've ever been so impressed with a company! Thank you for your impeccable customer service and beautiful products. I look forward to doing all of my photo printing with you in the future. Thanks again, what a delight it was to come home to my photos on my doorstep and a little treat to top it off!! Keep up the great work!
    -Tanya
     Orem, UT
     9/15/10
     
  • I received my wedding invitations in the mail today and wanted to personally thank you for everything your company has done for me. You truly exceeded my expectations with both the product as well as your customer service. Jeri who designed the invitation was fantastic! And I had nothing but excellent customer service from your staff both thru emails and over the phone. I was a little worried as I was on a time crunch and approved the order without seeing it in person first. The invitations are beautiful and I am extremely happy with them! Thanks again for all your hard work and I definitely will recommend your service to everyone I know!
    -Rebecca
     CA
     8/26/10
     
  • Hi,
    I received our Invitations and programs last week.. I absolutely love them!  Thanks for having all the right tools available to design what I was looking for.  I will be using you for our thank you's as well.. Thanks!
    -Erin
     8/16/10
     
  • I printed my birth announcements with prodigitalphotos.com. This was my fourth child, so we've done this a time or two. I did my layout and sent the jpeg document for printing. They turned out EXACTLY how I'd envisioned, and were delivered within three days of my upload. They were beautiful, and the best deal I found anywhere. I will be using this website many times over. Thanks so much for such a wonderful keepsake for my baby.
    -Christi
     Kansas City, KS
     7/25/10
     
  • To whom it may concern, I would like to express my warm appreciation and gratitude to Chris and the team of good people at Pro Digital Photos, for the exceptional work they did and the excellent customer service they provided.

    First let me say that I have a heavy accent and a slight speech impediment which makes me a challenging customer. Also, I contacted Pro Digital Photos with a very custom, very specific set of requirements. I needed to print several pictures of high sentimental value to me in a very very specific way. It took me almost 15 minutes to explain what I wanted to get. Chris was the person who took my call. Chris answered all my questions with great patience and professionalism. Every step of the way I could tell that he understood what I was describing and I could tell that he would be able to deliver the very custom job I was describing.

    Less than two days after I placed my order I received a polite email telling me that the job was done. Please keep in mind that my requirements were so custom that no one in the Orem/Provo area could deliver it, and here was Pro Digital Photos done with the task in record time. But that was not all: - Pro Digital Photos delivered the package literally to my doorstep! - The items delivered were packaged in the most professional and tasteful manner. - The printouts of the pictures not only met but also exceeded my requirements. -

    During my conversation with Chris, seeing that he was understanding what I was describing, I asked him to feel free and get creative. And he did: he sent me an extra set of pictures with some seriously creative flourish. It was spot-on, and really cool work: it was clear Chris had listened to me very carefully and understood not only the details but also the spirit of my requirements. I would like to express my gratitude and appreciation to Chris and to everyone at Pro Digital Photos who was involved in producing this work. You get an A+++ for ability, an A+++ for creativity and an A+++ for quality of service. In short, I'm a very very happy and very very grateful customer. Respectfully Yours,
    -Nathan Orem, UT
      7/7/10
     
  • Just thought I'd tell you how much I love my photos you all worked up for me two weeks ago.  I was a little worried using a new lab at the spur of the moment for a wedding, but I'd had a good recommendation-and I couldn't have been happier.  Thank you!
    -Kristen
      Pickled Pepper Photography
      7/3/10
     
  • I just wanted to tell you thank you so much!  I got my invites yesterday and they are perfect.  You guys did an awesome job and I will definitely recommend you to friends and family!!  Thanks again!

    Whitney
    7/1/10
     
  • Thank you, Thank you for the prompt and professional printing job on my graduation announcements!  I used some class time at school in my web design class to make my own announcements for my high school graduation.  Part of my credit was to research printing options and to take the project from start to finish on my own.  I am so grateful that Chris called me, at home, to let me know that I had saved my project in a low resolution and would not have been happy with the results.  He even offered to walk me through what needed to be done and let me know I could call him anytime.  Long story short, because of your excellent customer service, Chris, I came away with a great professional looking 5x7 two-sided photo announcement.  How nice to know that people care enough about their jobs and their customers to go the extra mile!  I would have been so upset to have such a special announcement ruined by not knowing what I did wrong.

    Thanks again!  We won't be using any other photo printing company!  You guys are AWESOME!

    Sincerely,
    Lindsey
    4/8/10
     
  • Can I just say WOW!  I had to run some errands tonight and when I came home my pictures were on my doorstep!  Talk about customer service!  All in less than 24 hours too! You guys are great!  I can tell you really care about your customers so you've got me for life!

    Thanks so very much!
    I'll be sure to tell all my friends about you!

    Shellie
    Highland, UT
    1/8/10
     
  • Pro Digital Photos is the best company in the US. :) You will love them and their prices - -they are hands down a superb company. They print some great stuff and you'd love working with them for sure.

    Eric
    Islas Photography
    Logan, UT
    11/16/09
     
  • I am a pro photographer who recently signed up with your pro site through LifePics.  I have printed at many labs over the years and I'm so happy to find a lab that offers everything I want at great prices.  Your enlargements are beautiful, and canvas is spectacular, along with all your pro prints and cards.  I will print here for a long time.

    Erin
    10/29/09
     
  • We recently ordered wedding announcements with your company and were more than happy with your quality and price.  I thought for sure that your prices were outdated on your website after we saw your samples, but to our surprise, that's what we paid for top notch cards.  Thanks again.

    David
    9/12/09
     
  • I love the new look of your store!  It couldn't be any cuter!  My wedding announcements also turned out great.  I needed some extras a couple weeks later and you gave them to me at the same volume price, I was amazed.  So many companies just aren't there to help their customers, but you were great.  I will continue to order all your fun photo stuff.

    Sarah
    8/24/09
     
  • Just wanted to let you know that you guys are great!  I just finished my first photobook, and you were able to help get me started even though I'm a little slow with this hi tech stuff.  The book looks great and your service was fast.

    Margie
    8/15/09
     
  • I took charge of getting wedding invites for my brother and his fiancé's wedding. There is so much out there but when I found Pro Digital and saw there announcements and prices I was thrilled! I was a little hesitant, thinking it was to good to be true. I placed my order and sent my pics and waited. Erin and Cory were so helpful in the creation of the invite and getting it just how I wanted it to look. The bride and groom are so happy with the outcome and I am so happy for the value and quality of the product! Thank you so much!

    Janice
    7/4/09
     
  • I love my wedding announcements!!! They were printed fast and the quality is amazing and it didn't cost me an arm and leg. I was stunned by the service, everyone was really helpful! I have told all my engaged friends to get their announcements here. You guys are awesome! Thank you so much!

    Alicia
    7/2/09
     
  • I just received my PhotoBook this morning and I want to tell you how pleased I am with the end result! I have used Apples book with iPhoto before. I have tried Shutterfly and Walgreens, they were no competition. Your software has so many more features and options. It couldn't be better, and is very stable & compatible with the Mac, (I use Leopard 10.5.5) It was done professionally; top quality paper, shipped in a timely fashion, the staff was very professional and courteous on the phone at order time, and the software is very intuitive and professionally done! I have many more books in mind that I want to make in the near future. You now have a steady customer!

    Dennis

  • Hey, I just wanted to say thanks for the great enlargements!  The 30x40's turned out great and were much sharper than I expected.  You resolution enhancement works great.  The mounting and spray finishes were simply amazing, I am very happy with your prices and services.  I will definitely be using you again.

    Joy

  • Best color prints I have seen.  Your prices are great for a pro lab and your quality is as good or better than any lab I've used.  I love your new Fuji pro paper, not many labs offer this paper anymore and it really sets my photography apart from the rest.

    Jordan
    Las Vegas, NV

  • I setup one of your Lifepics pro site a couple months back and have used it for all my event photography and it has made my life so much easier.  Not to mention selling more prints.  The automated process really helps.  Quality prints shipped directly to my customers, what a great service.

    Mary
    MI

  • Just a quick note of thanks for your great work and reliable service! It's nice to know there is someone out there of your quality. Thanks again.

    Karen
     
  • Pro Digital Photos is the real deal. When I first saw the pricelist, I was sure it was a scam, but these guys were very easy to reach, the slides came out great, they arrived on time, and the total price was unbeatable. I would definitely recommend this service to all of my designer friends. Thanks for your help and your commitment to customer satisfaction!

    Aubrey, Graphic Designer
    NYC

  • Hi!
    I just wanted to say YOU GUYS ROCK!! The slides turned at great and should be a hit for the presentation. I may be sending you more soon!

    Thanks,
    Michelle
    Denver, CO

  • Thank you so much for all your help and cooperation. I've never worked with a company so accommodating and understanding. Thank You again.

    Natasha

  • I received the finished Christmas card order and was very impressed with their quality, sharpness and color accuracy - especially in light of your very competitive pricing. I will be a repeat customer!


  • Sincerely,
    Peter
    Cookeville, TN

  • Thanks again for quick return of the black and white slides. They look great and are already out the door to curators and galleries.

    Richard
    Philadelphia, PA


  • Just wanted to commend your company on fantastic service! I was very pleased when I received my photos in the mail only 3 days after I uploaded them to your server. The prices are so very reasonable and the quality of the photos is excellent. I certainly will use your services again, you have gained a loyal customer. Please commend your staff and
    thank you very much for the great service.

    Londa
    Columbia, PA


  • Thanks for my recent order of digital prints. I loved them. They look great!!! I was really happy with the quality. I am impressed.. I will be using you in the future and referring others to your service.

    David
    Jenison, MI


  • The enlargements arrived yesterday in fine shape. I was impressed with the quality of your company's work. The portraits and the photo of the Arab flower market were superb. Thanks again for all your efforts.

    Tom
    Arnold, MD


  • I received the poster in the mail today and was very pleased with the outcome. There is grain, but not as much as I thought there would be. Thank you again for all the help and for the quality you put into you product.

    -Lynn
    Hixson, TN


  • Got slides Friday in the mail. I want to congratulate you on your fine service. I found you by chance on the Internet and am glad. Great slides, great price, great timing what more could one ask. Will keep in touch.

    -Alan
    Chicago, IL


  • I have a friend that takes great pride in cleaning up pictures. I do appreciate all his work. We also like your companies quality. I will be sending in another order soon.

    -Nancy
    Anaheim, CA


  • The 4 20 x 30's just arrived and I'm amazed! Thanks for another great job!

    -Beth
    Holliston, MA


  • Just received the images and wanted to let you know that they look great!

    -Cleve
    Monrovia, CA


  • We received the pictures this week and want to thank you very much for the very professional quality of pictures you sent. I am so happy we found you on the internet and will certainly keep you in mind for future quality work. Many thanks again for all of your help, time and correspondence....I will certainly forward you site to others as you have been so professional to deal with.

    -Sandy & David
    Chesapeake, VA
 
     
 
     

 

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